surfers Casino & Sportsbook Service Notice

We at surfers operate an online gaming and sportsbook platform available only in jurisdictions where local law permits online wagering. Our service is not available in territories where online gaming is prohibited by law. Users are responsible for verifying that access to and use of surfers comply with the laws of their own jurisdiction before creating an account or depositing funds.

surfers provides slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), esports markets (Mobile Legends, Free Fire, PUBG Mobile), and sports coverage (Liga 1, Piala AFF, Champions League, Premier League). We accept deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Account verification is required before real-money play.

This notice outlines the legal status of surfers, jurisdiction restrictions, and your responsibilities as a user of our platform.

Service Availability and Jurisdiction Restrictions

We do not offer our services in jurisdictions where online wagering is prohibited. surfers is accessible only from locations where local law permits online gaming and sportsbook activity. It is the responsibility of each user to determine whether accessing and using surfers is legal in their specific jurisdiction before proceeding. We make no claim of licensing, regulatory approval, or legal status in any particular country or region.

Users in Indonesia may access surfers from supported areas where local law permits. However, we cannot and do not guarantee that any specific location within Indonesia or neighbouring territories is permitted to use our platform. Each user must independently verify compliance with local law before creating an account or depositing funds.

Account Eligibility and Age Restrictions

To create an account on surfers, you must be at least 18 years old. We do not knowingly permit account creation by minors. During account verification, we may request proof of identity to confirm your age. If we discover that an account has been created by someone under 18, we will close the account immediately and withhold any associated funds pending investigation.

surfers accounts are for personal use only. We do not permit business use, money laundering, sanctions evasion, or any illegal activity. If we identify suspicious account activity, we reserve the right to suspend or close your account and report the matter to appropriate authorities where required by law.

Data Protection and Privacy Notice

We collect personal information from users during account creation and verification. This includes your name, date of birth, email address, phone number, address, and government-issued ID. We use this information to verify your identity, process your deposits and withdrawals, prevent fraud, and comply with legal obligations.

Your data is stored securely using industry-standard encryption. We do not share your personal information with third parties except as required by law or to process your payment transactions. For full details on how we collect, store, use, and protect your data, refer to our privacy policyYou may contact our support team to request access to, or deletion of, your personal information.

Payment Methods and surfers Withdrawal Policies

We accept deposits and withdrawals using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. All payment transactions are processed securely and encrypted. We do not charge deposit or withdrawal fees on surfers.

Deposits are credited to your account immediately upon confirmation of payment. Withdrawals are processed to your original payment method and typically complete within one to two business days for bank transfers and several hours for mobile wallets. All withdrawals require account verification—we may request additional documentation to confirm your identity before processing large transactions.

No Licensing or Regulatory Claims

surfers makes no claim of licensing, regulation, or legal approval by any government or regulatory body. We do not hold a license from any jurisdiction. Our operation is not sanctioned by, affiliated with, or endorsed by any national gaming authority or regulatory commission. We do not represent ourselves as regulated by Curacao, Malta, Gibraltar, or any other jurisdiction.

The absence of explicit prohibition in your local jurisdiction does not constitute permission. Users must independently verify that their access complies with applicable law. We undertake no obligation to monitor changes in local law or to notify users if our service becomes prohibited in their area.

Users are solely responsible for verifying legal compliance with their own jurisdiction before accessing surfers. We do not provide legal advice and make no claim of regulatory approval.

Account Verification and Fraud Prevention

Before you can access real-money games on surfers, your account must be verified. We require a valid government-issued ID and address proof (such as a utility bill or bank statement). Our verification team reviews your documents within one business day. We may request additional information if we detect suspicious patterns or multiple accounts from the same person.

We employ multiple fraud-prevention measures to protect our platform and users. If we suspect fraudulent activity, we may freeze your account pending investigation. If fraud is confirmed, we will close your account and report the matter to authorities. Legitimate users will not be affected by these measures.

Dispute Resolution and Legal Inquiries

If you have a dispute with surfers regarding gameplay, a transaction, or account status, contact our support team immediately. We offer English-language support via email and live chat. Response times are typically within one business day for email and within minutes for live chat during business hours. We will investigate your dispute using our complete session records and communicate our findings within a reasonable timeframe.

For legal inquiries, regulatory requests, or formal complaints, you may contact our management team through the support channels listed in your account dashboard. We will respond to official requests from regulatory authorities or legal representatives within the timeframe required by applicable law.

Changes to This Legal Notice

We may update this legal notice at any time. Changes will be posted on this page with an updated effective date. Users are responsible for reviewing this notice regularly. Continued use of surfers after any update constitutes acceptance of the updated terms. If you do not agree with any change, you may close your account.

Final Statement on surfers Jurisdiction Responsibility

surfers operates only in jurisdictions where local law permits online gaming. We do not operate in territories where online wagering is prohibited by law. Users are solely responsible for verifying that their access to and use of surfers complies with their own jurisdiction's laws and regulations. We provide no legal advice, and no user's access should be interpreted as confirmation of legality in their location.

By creating an account on surfers, you confirm that you have verified legal compliance with your own jurisdiction's law and accept full responsibility for your participation on our platform. If you have questions about legal compliance, we encourage you to seek independent legal advice in your own jurisdiction. For all other inquiries, please contact our support team.